FAQs
Everything you need to know...
Here are some answers to the questions that we often get asked by our customers, if there is something else you would like to ask, please don’t hesitate to get in touch with us.
- How quickly can you provide a service?
In normal circumstances if you call us in a morning, we can do the next day. If you contact us in an afternoon, then we will still try for the next day, however, it could be the day after.
During certain times, such as the pandemic or the height of summer, it is best to give us as much notice as possible as some service times can be been extended.
- What times do you operate?
Officially our office is open between 7.30am – 6pm Mon – Fri and 7.30am – 12pm on a Saturday. Generally though, you can still get hold of us outside of these hours by phone. Or send us an email and we will respond to you as soon as we can.
- What areas do you cover?
We operate a national service throughout the UK, we are equally adept though at covering local, regional, or national projects. So, whether it’s a one off service you need or a multi-site project, get in touch to see how we can help.
- What services do you provide?
Skip hire is what we are best known for. However, we have extensive experience of all services in the waste industry. Whatever it is that you require, roll on off, trade waste, FEL, REL, tippers & grabs, tipping facilities. Give us a call and we will create the service for you.
- What can’t go into a skip?
We can provide segregated skips for different waste and recyclable materials, below is a list of some of the things that you are unable to put in a general waste skip.
- Tyres
- Asbestos
- Waste oils
- Gas bottles
- Alkaline solutions
- Wood preservative
- Fridges
- Fluorescent tubes
- Plasterboard
- Freezers
- Food Waste
- TVs & Computer monitors
- Light bulbs
- Industrial solvents
- Paint
- Acids
- Pesticides
- Electrical Equipment / Items
- Batteries
- Photographic chemicals
- carpets / carpet tiles
- Astroturf
- mattresses
*this list is not exhaustive, please contact us to double check
- How high can I fill the skip?
The skip should be level loaded which means it is filled up to the rim of the skip. This is important as anything above this level can mean it is unable to be carried on the road. An overloaded skip can result in a wasted journey.
- How often do you invoice?
We invoice twice per month. However, we do not send any invoices out without ensuring that they are correct. We know what it is like to receive invoices that are wrong.